Retail Sales Associate Full Time

PetSmart; Toronto; Presencial; CAD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

Retirement Plan

Tuition assistance

Career pathing

Development Opportunities

Descripción de la vacante

A leading pet care retailer in Toronto is seeking a Retail Sales Associate to engage with pet parents and their pets, ensuring a positive retail experience. This role involves responsibilities like managing pet healthcare, maintaining store cleanliness, and assisting customers. Candidates should possess strong communication skills and flexibility in scheduling. The environment is dynamic and involves direct interaction with various pets.

Formación

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsabilidades

• Responsible for the pet parent experience and outcomes.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store.
• Responsible for the pet healthcare of store-owned pets.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes.
• Stages and sorts new product to match sales-floor planners.
• Recommends and sells merchandise, services and live pets.
• Administers store-owned pet medications as directed.
• Ensures a safe environment for associates and pets.
• Responds to sick/injured pets in the store.
• Participates in our culture of Belonging and Recognition.

Conocimientos

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Descripción del empleo

Join to apply for the Retail Sales Associate Full Time role at PetSmart

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• Retirement Plan
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick‑up in store and ensures a smooth, positive, pick‑up experience.
• Responsible for the pet healthcare of store‑owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales‑floor planners.
• Faces, fills, and recovers products to meet sales‑floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store‑owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Associate required to stand, walk, climb a ladder and use hands to handle, feel, hold, write, etc. Frequently reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required: depth perception. Reasonable accommodations may be made.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
• Exposure to moving mechanical parts, wet environment with pet hair, moderate to high noise levels, exposure to live animals.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!

Apply Now

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.