Retail Sales Associate Full Time

PetSmart; Delta; Sur place; CAD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development Opportunities

Résumé du poste

A leading pet retail company is looking for a full-time Pet Associate in Surrey, British Columbia. The role involves engaging with pet parents, ensuring pet healthcare, maintaining store cleanliness, and providing positive customer experiences. Strong communication skills and flexibility to work evenings and weekends are essential. Enjoy benefits like health coverage and employee discounts.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsabilités

• Responsible for pet parent experience and outcomes.
• Greets pet parents and answers their questions throughout the store.
• Maintains total store cleanliness standards.
• Responsible for the pet healthcare of store owned pets.
• Promotes special events such as adoption weekends and charity events.

Connaissances

Strong written and verbal communication

Flexibility in schedule

Ability to react under pressure

Description du poste

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.


• Greets pet parents and answers their questions throughout the store.


• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.


• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).


• Maintains total store cleanliness standards.


• Supports the store with weekly price changes and monthly promotional pricing.


• Stages and sorts new product to match sales floor planners.


• Faces, fills, and recovers products to meet sales floor standards.


• Recommends, informs, and sells merchandise, services and live pets.


• Administers store owned pet medications as directed by veterinarian


• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.


• Ensures a safe environment for our associates, pets, and pet parents.


• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.


• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.


• Participates in our culture of Belonging and Recognition.


• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.


• Flexibility in schedule, able to work evenings, weekends, and holidays as needed


• Ability to react under pressure and maintain composure.

Employment type

• Full-time

Location

Surrey, British Columbia, Canada

Essential Physical Demands And Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.


• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Benefits

• Paid weekly


• Associate discounts and perks


• Health benefits: medical, dental, vision


• 401k


• Tuition assistance


• Career pathing


• Development Opportunities

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.