Retail Sales Associate - Feel-Good Experience, 40% Discount

Bath & Body Works; Ottawa; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

40% merchandise discount

Free Bath & Body Works product

Employee Assistance Program (EAP)

Job summary

Bath & Body Works in Ottawa, Canada, is seeking a Sales Associate to deliver exceptional customer experiences and drive sales. You will help customers choose products, provide personalized recommendations, and support store operations, including cash wrap, replenishment, and visual merchandising.

The role requires energy, a customer-first attitude, and the ability to work varied shifts, including evenings, weekends, and holidays. Benefits include discounts and wellness programs.

Qualifications

• Thrives in a customer-first retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication and adaptability to feedback.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer-focused

Sales experience

Communication

De-escalation

Job description

Bath & Body Works in Ottawa, Canada, is seeking a Sales Associate to deliver exceptional customer experiences and drive sales. You will help customers choose products, provide personalized recommendations, and support store operations, including cash wrap, replenishment, and visual merchandising.

The role requires energy, a customer-first attitude, and the ability to work varied shifts, including evenings, weekends, and holidays. Benefits include discounts and wellness programs.