Retail Sales Associate: Customer-Centric Brand Ambassador

Lovisa; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer in the Metro Vancouver Regional District is seeking an energetic Sales Associate. In this full-time role, you will provide exceptional customer service, support store operations, and uphold high visual merchandising standards. The ideal candidate has a passion for retail and strong communication skills, with flexible availability. Join our diverse team and help create memorable shopping experiences.

Qualifications

• Previous retail experience preferred.
• Ability to work in a fast-paced environment.
• Genuine passion for retail and fashion.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store.
• Attention to detail.

Responsibilities

• Deliver outstanding customer service by greeting customers and providing personalized recommendations.
• Process transactions accurately using our Point of Sale (POS) system.
• Maintain store appearance through regular cleaning and organizing.
• Execute daily stocking tasks and organize stockroom.
• Support Store Manager with daily operations and reports.
• Build deep product knowledge to communicate effectively with customers.
• Drive sales through suggestive selling and creating connections.
• Embody brand values and serve as a brand ambassador.

Skills

Customer service

Communication

Interpersonal skills

Basic math skills

Education

High school diploma or equivalent

Job description

A leading fashion retailer in the Metro Vancouver Regional District is seeking an energetic Sales Associate. In this full-time role, you will provide exceptional customer service, support store operations, and uphold high visual merchandising standards. The ideal candidate has a passion for retail and strong communication skills, with flexible availability. Join our diverse team and help create memorable shopping experiences.