Retail Sales Associate

Oliver Peoples; Mount Royal; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Bonus/Commission

Health benefits

Employee discounts

Paid time off

Job summary

Oliver Peoples is seeking a Retail Sales Associate in Canada to provide exceptional customer service and build relationships with clients while achieving sales targets. You will need in-depth product knowledge, including trends and styles, and offer personalized recommendations.

The role requires 2+ years in retail sales, flexibility for evenings, weekends, and holidays, and a customer-focused, team-oriented approach to meet and exceed targets. Experience with eyewear or luxury sales is a plus.

Qualifications

• 2+ years of experience in retail sales.
• Able to work evenings, weekends, and holidays.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• Team-player who is collaborative, adaptable and receptive to feedback.

Responsibilities

• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Understands and adheres to all brand policies and procedures.

Skills

Retail sales

Customer service

Team player

Flexibility

Tools

POS system

Job description

Total Rewards: Benefits/Incentive Information Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

We strived to be the most prestigious and culturally distinctive eyewear company in the world. Committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

Oliver Peoples is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

Major Duties And Responsibilities

• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Understands and adheres to all brand policies and procedures.

Basic Qualifications

• 2+ years of experience in retail sales.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
• Ability to stand for extended periods and lift up to 25 pounds.

Preferred Qualifications

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Pay Range: - 22.37

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.