Retail Sales Associate

PUMA; Bradford West Gwillimbury; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading athletic apparel company in Ontario seeks a Customer Service Associate to provide high standards of customer experience in-store. Responsibilities include processing sales transactions, maintaining store cleanliness, and ensuring compliance with visual merchandising. The ideal candidate has 1-2 years experience in retail and strong communication skills. Non-traditional hours may be required.

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment.
• Strong knowledge of customer service principles.

Responsibilities

• Provide high standards of customer experience.
• Process sales transactions accurately and securely.
• Maintain cleanliness and order of the store.
• Execute processing of incoming and outgoing merchandise.

Skills

Customer service experience

Team player

Strong communication skills

Ability to learn quickly

Basic computer skills

Ability to lift/carry up to 30 pounds

Job description

Overview

YOUR MISSION: Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets. Responsible for accurately processing sales transactions at checkout, securely and quickly. Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards. Responsible for the execution and processing of incoming and outgoing merchandise. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Responsible for maintaining a safe, healthy and compliant working and shopping environment. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly