Retail Product Specialist

Skechers USA Ltd.; Cookstown; On-site; CAD 23,000 - 32,000; Part time

Job summary

Skechers Canada seeks a friendly retail associate to deliver an exceptional shopping experience in our Ontario store. You’ll greet customers, answer questions, and help them find the right footwear and accessories.

Join a team-focused environment with opportunities to learn about Skechers products, maintain store standards, handle transactions, and contribute to a premier customer journey.

Qualifications

• Retail or service industry experience preferred but not required.
• Ability to work flexible hours to meet store needs.
• Strong teamwork and positive attitude.

Responsibilities

• Drive sales through excellent customer service.
• Act as a product expert and brand ambassador for Skechers, guiding customers to the right product selection.
• Continuously ensuring floor inventory is well maintained, merchandising, stocking and cleaning – whatever it takes to create a premier shopping experience for the customer.
• Efficiently process customer transactions, discounts, etc. at the point of sale. Accepts returns professionally and encourages exchanges or alternatives where possible, striving to always maintain the customer relationship.
• Stays up to date on the latest Skechers’ product knowledge.

Skills

Team player

Customer service

Flexible schedule

Attention to detail

Job description

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, elevating customer experience, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Main Responsibilities

• Drive sales through excellent customer service.


• Act as a product expert and serve as a brand ambassador for all things Skechers, using this knowledge to guide customers to the right product selection.


• Continuously ensuring floor inventory is well maintained, merchandising, stocking and cleaning – whatever it takes to create a premier shopping experience for the customer.


• Efficiently process customer transactions, discounts, etc. at the point of sale. Accepts returns professionally and encourages exchanges or alternatives where possible, striving to always maintain the customer relationship.


• Stays up to date on the latest Skechers’ product knowledge.

Skills, Qualifications and Experience

• Loves being a part of the team and treats every coworker with respect and positivity.


• Previous retail, restaurant, or hospitality experience preferred but not required.


• Work availability should be open to the store’s needs.


• Flexible and motivated to provide excellent customer service.


• Strong attention to detail.

\"$20.00 per hour

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.

Reasonable Accommodation

I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.