Retail Print & Services Team Lead: Drive Sales & Training

Staples Canada; Swift Current; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading retail company is seeking a Print & Services Supervisor to lead a dedicated team in providing exceptional customer experiences. The role involves supervising all production aspects, ensuring operational excellence, and conducting training for associates. Candidates should possess at least 3 years of customer service experience in retail and have technical knowledge of print production. The position offers various benefits including health plans, employee discounts, and performance bonuses.

Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Qualifications

• 3+ years of prior customer service experience in retail.
• 1-2 years of experience in a print/graphic communications environment.
• Technical acumen to operate computer and printing equipment.

Responsibilities

• Lead a team to provide exceptional customer experiences.
• Supervise all aspects of production and customer-facing interactions.
• Conduct training of associates and enable their development.

Skills

Customer service experience

Team leadership

Multi-tasking skills

Graphic design knowledge

Job description

A leading retail company is seeking a Print & Services Supervisor to lead a dedicated team in providing exceptional customer experiences. The role involves supervising all production aspects, ensuring operational excellence, and conducting training for associates. Candidates should possess at least 3 years of customer service experience in retail and have technical knowledge of print production. The position offers various benefits including health plans, employee discounts, and performance bonuses.