Retail Ops Lead: Growth, Training & Store Impact

PetSmart Store Support Group, Inc.; Vancouver; On-site; CAD 45,000 - 65,000; Full time

Job summary

A retail pet supply chain is seeking a Retail Operations Supervisor to drive operational excellence in stores. This role involves managing merchandising, inventory, and overseeing associates to create a safe, organized environment. Candidates must have at least 2 years of supervisory experience in a retail setting, strong communication skills, and the ability to work a flexible schedule, including weekends and holidays. This position offers competitive pay and various benefits, including health and wellness packages, tuition assistance, and career development opportunities.

Benefits

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP)

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule.
• Ability to maintain composure under pressure.

Responsibilities

• Support and guide associates in merchandise handling and training.
• Manage inventory levels and conduct regular audits.
• Ensure compliance with store standards and policies.

Skills

Retail supervisory experience

Customer service orientation

Written and verbal communication

Organizational skills

Tools

Computer applications

Job description

A retail pet supply chain is seeking a Retail Operations Supervisor to drive operational excellence in stores. This role involves managing merchandising, inventory, and overseeing associates to create a safe, organized environment. Candidates must have at least 2 years of supervisory experience in a retail setting, strong communication skills, and the ability to work a flexible schedule, including weekends and holidays. This position offers competitive pay and various benefits, including health and wellness packages, tuition assistance, and career development opportunities.