Retail Ops Lead: Growth, Training & Store Impact

PetSmart Store Support Group, Inc.; Airdrie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet services retailer in Airdrie, Alberta is seeking a Retail Operations Supervisor to drive operational excellence in stores. The ideal candidate will have at least 2 years of supervisory experience in retail and be available to work flexible hours, including evenings and weekends. Responsibilities include overseeing associates, managing inventory, and ensuring compliance with store policies. This position offers benefits such as health coverage, retirement planning, and opportunities for professional growth.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability required, flexibility to work evenings, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Support and guide sales associates in merchandise handling.
• Manage inventory and maintain accurate records.
• Assist in maintaining store standards and lead the team.

Skills

Retail supervisory experience

Customer-focused environment

Strong written and verbal communication skills

Organizational skills

Proficiency in computer applications

Job description

A leading pet services retailer in Airdrie, Alberta is seeking a Retail Operations Supervisor to drive operational excellence in stores. The ideal candidate will have at least 2 years of supervisory experience in retail and be available to work flexible hours, including evenings and weekends. Responsibilities include overseeing associates, managing inventory, and ensuring compliance with store policies. This position offers benefits such as health coverage, retirement planning, and opportunities for professional growth.