Retail Operations Director – 10-15 Stores

Circle K Stores Inc.; Nova Scotia; Hybrid; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Medical, Vision, Dental, & LifeIns |ld

Stock purchase program

Pension plan

Training and professional development

Employee discount

Years of service recognition program

Corporate discount program

Job summary

Circle K Stores Inc. in Nova Scotia seeks a Store Operations Manager to oversee the efficient, profitable operation of 10–15 stores.

You will liaise between stores and Support Office, working with Market Managers, Corporate Store Managers and business partners to execute company programs, promotions and marketing initiatives. The role requires 3–5 years of retail or food service management, strong leadership and communication skills, and proficiency with Word, Excel and PowerPoint.

Qualifications

• Bachelor's Degree in business, marketing or related field preferred or equivalent combination of post-secondary education and experience.
• Requires a minimum of 3-5 years of management experience with prior success in a retail and/or food services environment.
• Must have demonstrated leadership abilities, superior communication skills and resourcefulness.
• Customer Service oriented, emotionally intelligent with excellent people skills.
• Must be proficient in Microsoft Word, Excel and PowerPoint.
• A current valid driver's license with a clean abstract is required to operate company vehicle.

Responsibilities

• Support a group of store operators (10-15) on all aspects of store operations.
• This includes controls, promotional activity, paper flow, community involvements, store inspections and overall performance.
• Prioritize customer service, engagement and expediently resolve escalated customer concerns.
• Conduct market meetings, deliver training initiatives and inform store operators of directives.
• Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
• Monitor sales, competitive pricing, sales incentives and promotional programs.
• Execute all security, mystery shop, as well as health and safety programs.
• Comply with all company standards and adhere to government legislation, such as ESA, WCB, and Food Safety regulations at each location.
• Actively participate in recruitment, selection and development of store operators and corporate managers.
• Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
• Responsible for P&L, top line sales achievement and contract execution.
• Communicate all required information and reports through proper channels.
• Contact and control outside services, as required.
• Follow merchandising programs, store sets, and participate in store renovations.
• Any special projects, as directed.

Skills

Leadership

Communication

Customer service

MS Word

MS Excel

PowerPoint

Driver's license

Education

Bachelor's degree in business/marketing or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Circle K Stores Inc. in Nova Scotia seeks a Store Operations Manager to oversee the efficient, profitable operation of 10–15 stores.

You will liaise between stores and Support Office, working with Market Managers, Corporate Store Managers and business partners to execute company programs, promotions and marketing initiatives. The role requires 3–5 years of retail or food service management, strong leadership and communication skills, and proficiency with Word, Excel and PowerPoint.