Retail Operations & Customer Experience Lead

The TJX Companies, Inc.; Prince Albert; On-site; CAD 23,000 - 26,000; Full time

Job summary

Winners in Prince Albert, SK, is hiring a Retail Store Coordinator to lead daily operations and deliver outstanding customer experiences. You’ll guide associates, drive merchandising excellence, and uphold store standards in a fast-paced environment.

Join a dynamic TJX Canada team at Winners, offering growth opportunities, inclusive culture, and competitive hourly pay in the 17.35–19.35 CAD range. Candidates aged 18+ encouraged to apply, with prior retail experience preferred.

Qualifications

• 1–2 years in retail or service with a strong grasp of customer needs and operational processes.
• Team collaboration to foster effective teamwork and positive relationships.
• Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges.
• Strong communication and time management skills for clear information sharing and effective prioritization.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Retail experience

Customer service

Team collaboration

Time management

Task management

Job description

Winners in Prince Albert, SK, is hiring a Retail Store Coordinator to lead daily operations and deliver outstanding customer experiences. You’ll guide associates, drive merchandising excellence, and uphold store standards in a fast-paced environment.

Join a dynamic TJX Canada team at Winners, offering growth opportunities, inclusive culture, and competitive hourly pay in the 17.35–19.35 CAD range. Candidates aged 18+ encouraged to apply, with prior retail experience preferred.