Retail & Logistics Customer Care Specialist

Purolator; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading logistics provider in Edmonton is seeking a Customer Service Representative to ensure excellent service delivery. The ideal candidate will have strong communication skills and a background in customer service. Responsibilities include resolving customer issues, building relationships, and adhering to safety standards. This role offers competitive wages and support for skills development.

Qualifications

• 3-12 Months Customer Service Experience preferred.
• 3-12 Months Retail Experience preferred.
• Professional communication skills: oral and written.

Responsibilities

• Serve customers in a courteous manner.
• Resolve problem shipments and inquiries.
• Ensure compliance to all Corporate Policies.

Skills

Customer service orientation

Problem solving

Excellent communication skills

Relationship building

Ability to lift 70lbs

Job description

A leading logistics provider in Edmonton is seeking a Customer Service Representative to ensure excellent service delivery. The ideal candidate will have strong communication skills and a background in customer service. Responsibilities include resolving customer issues, building relationships, and adhering to safety standards. This role offers competitive wages and support for skills development.