Retail Keyholder: Lead Guest Service & Sales

GameStop; Canada; On-site; CAD 23,419 - 27,207; Full time

Job summary

A leading video game retailer is seeking a Retail Keyholder to assist store management in providing outstanding guest service and executing store activities. Responsibilities include processing transactions, promoting loyalty programs, and ensuring a clean shopping environment. The ideal candidate will have retail experience and a passion for video games while earning between $17.00 and $19.75 per hour. This role is full-time and offers opportunities for growth.

Qualifications

• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service and support the overall shopping environment.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) system.
• Promote unique guest benefits and ensure a clean, organized store.

Skills

Exceptional guest service skills

Video game knowledge

Problem-solving skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

A leading video game retailer is seeking a Retail Keyholder to assist store management in providing outstanding guest service and executing store activities. Responsibilities include processing transactions, promoting loyalty programs, and ensuring a clean shopping environment. The ideal candidate will have retail experience and a passion for video games while earning between $17.00 and $19.75 per hour. This role is full-time and offers opportunities for growth.