Retail Key Holder: Lead, Train & Inspire Sales

GEOX; Burlington; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading footwear company in Burlington seeks a motivated Key Holder with at least 2 years of retail experience. The role includes on-boarding and training staff, ensuring exceptional customer service, and supporting sales operations. Ideal candidates should possess strong communication and leadership skills, along with proficiency in Microsoft Excel. Join our team to contribute to a dynamic and customer-centric retail environment.

Benefits

Merchandise discount program

Career advancement

Group benefit plan

Qualifications

• Minimum 2 years' experience in the retail industry in a results-focused and customer-centric retail environment.
• Ability to clearly communicate & articulate key ideas.
• Ability to lead and influence staff to increase sales performance.

Responsibilities

• On-board and train new employees.
• Handle complex customer service situations.
• Support corporate visual directives.
• Maximize sales opportunities.

Skills

Communication skills

Leadership skills

Strong computer and system skills

Knowledgeable of business and financial concepts

Organizational skills

Education

High School or College Degree

Tools

Microsoft Excel

POS system

Job description

A leading footwear company in Burlington seeks a motivated Key Holder with at least 2 years of retail experience. The role includes on-boarding and training staff, ensuring exceptional customer service, and supporting sales operations. Ideal candidates should possess strong communication and leadership skills, along with proficiency in Microsoft Excel. Join our team to contribute to a dynamic and customer-centric retail environment.