Retail Key Holder-CARREFOUR DE LA RIVE-SUD

Bath & Body Works Retail

Quebec

On-site

CAD 26,000 - 30,000

Part time

14 days+
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Benefits offered by this job

40% merchandise discount
Employee Assistance Program (EAP)

Job summary

Bath & Body Works Retail in Canada-Quebec is seeking a part-time Retail Key Holder to support achieving sales plans and lead store operations. You will act as manager on duty when scheduled, coach associates, and drive exceptional customer experiences.

The role emphasizes product knowledge, strong communication, and adherence to brand standards, with flexibility for evenings, weekends, and holidays, in a fast-paced retail environment.

Qualifications

  • High school diploma or GED or relevant work experience.
  • Customer-first retail mindset.
  • Ability to work peak days and times, including evenings, weekends, and holidays.
  • Strong communication and coaching capability.

Responsibilities

  • Act as manager on duty when scheduled to address customer experience or maintenance issues.
  • Provide feedback and recommendations to managers.
  • Lead in-store customer experiences through selling behaviors and product knowledge.
  • Display knowledge of product, policies, and store strategies.
  • Set the direction and goals for the day/shift.
  • Perform opening/closing routines including deposits and shipments.
  • Create genuine connections with customers and make personalized recommendations.
  • Assist with floorset, windows, visual presentation, and marketing placement.
  • Maintain safety, cleanliness, and adherence to standards.

Skills

Customer focus
Sales experience
Communication skills
Coaching
De-escalation
Flexible schedule

Education

High school diploma or equivalent

Job description

Retail Key Holder-CARREFOUR DE LA RIVE-SUD - (0594K)
Description

Career Development | 40% Discount | EAP | Fun Stores

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

Responsibilities
  • Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
  • Provide individual and team performance feedback and recommendations to managers.
  • Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
  • Display knowledge of product, company policies, and store strategies.
  • Set the direction and goals for the day/shift when associates arrive for work.
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
  • All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
  • Maintain our values, policies, and procedures.
Qualifications

Qualifications

  • Thrives in a customer-first based retail environment.
  • Ability to foster a customer-focused selling culture.
  • Demonstrated sales, customer experience, and operational results in a fast-paced environment.
  • Effective communication skills, being open to feedback, and the ability to adapt quickly.
  • Ability to provide in the moment coaching to associates.
  • Ability to de-escalate store and customer situations effectively.
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
  • High school diploma, GED certificate, or Relevant Work Experience.
Core Competencies
  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results
Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

  • No-cost mental health and well-being support through our Employee Assistance Program (EAP).
  • Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love.
  • Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada.

Application window will close when all vacancy/vacancies are filled.

Primary Location

Primary Location: Canada-Quebec-Boucherville

Work Locations
  • 035360/06123/Carrefour De La Rive-Sud
  • 582 Chemin De Touraine Space #1201
  • Boucherville J4B 5E4

Job: Field

Organization: BBW Store

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Part-time

Job Level: Day Job

Job Posting: Sep 15, 2026, 5:11:33 PM

Pay Rate: 19.1

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