Retail General Manager — Lead Store Growth & Experience

Indigo Books & Music; Kamloops; On-site; CAD 70,000 - 90,000; Full time

Job summary

A major book retailer in Kamloops is seeking a General Manager to lead store operations and enhance customer experiences. The ideal candidate will have over 6 years of management experience in specialty retail, focusing on team engagement and sales growth. This role requires someone who can drive performance, embrace technology, and foster a positive store culture. Candidates should have a college degree or equivalent work experience, along with flexibility to work varied hours.

Benefits

Employee discounts

Diversity and inclusion initiatives

Flexible scheduling

Qualifications

• Experience leading leaders in a specialty retail environment.
• Ability to be mobile on the sales floor for extended periods.
• Availability for flexible schedules including evenings and weekends.

Responsibilities

• Accountable for all aspects of store performance.
• Lead a team to deliver exceptional customer experience.
• Identify local market trends and proactively anticipate customer needs.

Skills

Management skills

Customer-centric approach

Leadership in retail teams

Understanding of retail trends

Bilingual (French/English)

Education

College degree or equivalent experience

6+ years of management experience

Job description

A major book retailer in Kamloops is seeking a General Manager to lead store operations and enhance customer experiences. The ideal candidate will have over 6 years of management experience in specialty retail, focusing on team engagement and sales growth. This role requires someone who can drive performance, embrace technology, and foster a positive store culture. Candidates should have a college degree or equivalent work experience, along with flexibility to work varied hours.