Retail Floor Lead — Elevate Customer Experience

Abercrombie and Fitch Co.; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading retail company seeks a Key Lead in Toronto, Ontario. You will provide guidance to store associates, ensuring quality customer experiences while managing store operations. Ideal candidates should have retail experience, strong communication skills, and the ability to work a flexible schedule. This role offers various benefits including merchandise discounts and opportunities for career advancement.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• Retail experience preferred; at least 1 year.
• No supervisory experience required.
• Ability to work at least 12-16 hours per week.

Responsibilities

• Ensure quality in-store experience.
• Act as Floor Supervisor, guiding staff.
• Drive store performance through customer engagement.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility

Stress Tolerance

Multi-Tasking

Work Ethic

Education

High School Diploma/G.E.D. equivalent

Job description

A leading retail company seeks a Key Lead in Toronto, Ontario. You will provide guidance to store associates, ensuring quality customer experiences while managing store operations. Ideal candidates should have retail experience, strong communication skills, and the ability to work a flexible schedule. This role offers various benefits including merchandise discounts and opportunities for career advancement.