Retail Customer Service Coordinator Full Time Winners - Dorval Crossing Oakville

TJX CANADA; Oakville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail organization in Oakville is looking for a Retail Store Coordinator who will lead a team to deliver exceptional customer service. You will drive operational excellence, train team members, and ensure effective collaboration in a fast-paced environment. Ideal candidates will have 1-2 years of retail experience, strong communication skills, and a passion for customer satisfaction. The role offers competitive hourly pay ranging from $19.60 to $24.50.

Benefits

Exclusive employee discounts

Training and development resources

Family Assistance programs

Qualifications

• 1-2 years of experience in retail or service.
• Strong grasp of customer needs and operational processes.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Drive operational excellence in merchandising and customer service.
• Ensure high standards by aligning team on tasks.
• Train Associates on policies and improve service.

Skills

Customer service understanding

Operational processes

Task management

Team collaboration

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Canada. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you'll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast‑paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy exclusive discounts at our stores, available to you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well‑being.

What You'll Do:

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store's brand and value strategy by creating eye‑catching merchandise displays in key areas.

About You:

• Relevant Experience - 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
• Team Collaboration - A collaborative mindset that fosters effective teamwork and positive relationships.
• Task Management - Ability to efficiently manage multiple tasks in a fast‑paced environment while adapting to new challenges.
• Communication and Time Management - Strong communication and time management skills for clear information sharing and effective prioritization.

If you're ready to bring your energy and passion, we'd love to hear from you! Join us and be part of a place where every day is a chance to make a difference.

Additional Information:

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

200 North Service Rd

Location:

CAN Winners Store 0206 Oakville ON

Hourly range: $19.60-$24.50 / hour. * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.