Retail Customer Service Coordinator Full Time HomeSense - Preston Crossing

TJX Canada – Winners, Marshalls, HomeSense; Saskatoon; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Store discounts

Training programs

Employee assistance program

Job summary

TJX Canada – Homesense in Saskatoon is seeking a Retail Store Coordinator to lead daily store operations and inspire the team to deliver outstanding customer experiences. This role emphasizes service, merchandising, and efficient back-room processes in a fast-paced environment.

You will train Associates, uphold store standards, and collaborate across departments to support store goals. 1–2 years in retail helps, with a focus on communication, time management, and teamwork.

Qualifications

• 1–2 years of experience in retail or service.
• Strong customer-service focus and ability to work in a fast-paced environment.
• Ability to train and coach Associates on standards and procedures.
• Effective collaboration with team and cross-functional partners.

Responsibilities

• Drive store operations including merchandising and service standards.
• Coordinate tasks and guide Associates on policies.
• Support training and development of team members.
• Maintain clear communication to keep store aligned.

Skills

Customer service

Team collaboration

Task management

Communication

Job description

Homesense

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy exclusive discounts at our stores, available to you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well‑being.

What You’ll Do

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye‑catching merchandise displays in key areas.

About You

• Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
• Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships.
• Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges.
• Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization.

If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.

Additional Information

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

Address

1723 Preston Avenue North

Location

CAN Homesense Store 0156 Saskatoon SK

Hourly range: $17.00-$19.00 / hour *“This represents the expected hiring range and may not represent the full pay range for the position. Starting ranges may vary depending on various factors.”