Retail Customer Experience Specialist

Canadian Tire - Ottawa, On - (Store #210); Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading Canadian retail store in Ottawa is seeking a Customer Service Representative to assist customers with inquiries and transactions efficiently. The ideal candidate should possess excellent customer service skills and be proficient with computerized systems. This role involves operating cash registers, processing transactions, and maintaining service area standards. Competitive compensation with opportunities for career growth are available.

Qualifications

• Basic math and typing skills.
• Ability to work under minimum supervision.
• Strong orientation towards customer service excellence.

Responsibilities

• Handles customer inquiries and requests.
• Operates cash register and electronic systems.
• Processes returns and exchanges.

Skills

Customer service excellence

Proficient with computerized systems

Effective communication

Problem-solving

Education

Experience in a customer service role

Job description

A leading Canadian retail store in Ottawa is seeking a Customer Service Representative to assist customers with inquiries and transactions efficiently. The ideal candidate should possess excellent customer service skills and be proficient with computerized systems. This role involves operating cash registers, processing transactions, and maintaining service area standards. Competitive compensation with opportunities for career growth are available.