Retail Customer Experience Specialist

Kent Building Supplies; Corner Brook; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Safe work environment

Incentive programs

Employee discount

Employee and Family Assistance Plan

Opportunities for growth

Training

Job summary

A leading retail building supply chain in Corner Brook is seeking Customer Service Associates to interact with customers and manage transactions efficiently. Responsibilities include processing sales and refunds, providing excellent service, and maintaining the checkout area. Candidates should have strong mathematical and communication skills, with a focus on customer satisfaction. This role requires handling moderate physical demands and offers opportunities for growth within a supportive environment.

Qualifications

• Ability to work independently in a fast-paced environment.
• Experience as a Retail Cashier is an asset.
• Ability to handle moderate physical demands.

Responsibilities

• Process customer transactions, sales, and refunds.
• Operate scanners and credit card terminals.
• Provide excellent customer service.
• Collect payments and bag purchases.
• Keep the checkout area clean.
• Maintain front end department merchandise.
• Answer front desk phone and direct calls.
• Assist other departments as required.

Skills

Strong mathematical skills

Basic computer system knowledge

Customer satisfaction-oriented

Strong communication skills

Time management skills

Problem-solving skills

Decision-making skills

Job description

A leading retail building supply chain in Corner Brook is seeking Customer Service Associates to interact with customers and manage transactions efficiently. Responsibilities include processing sales and refunds, providing excellent service, and maintaining the checkout area. Candidates should have strong mathematical and communication skills, with a focus on customer satisfaction. This role requires handling moderate physical demands and offers opportunities for growth within a supportive environment.