Retail & Customer Care Pro — In-Store + Online Support
Farmhouse Pottery
Woodstock
On-site
CAD 60,000 - 80,000
Full time
30+ days ago
Job summary
A pottery retail company in Woodstock, VT, is seeking a dedicated Retail and Customer Care Associate. You will be the first point of contact for customers, providing exceptional service and product expertise. Candidates should have strong communication skills and the ability to multitask in a fast-paced environment. This position offers a pay range of $21-$24/hour based on experience and includes benefits like health insurance and a 401(k) plan.
Benefits
Comprehensive health, dental, and vision insurance
Parental Leave policy
Company paid holidays and PTO
OT opportunities available seasonally
401(k) with company matching
Opportunity to make pottery, plus product discounts
Qualifications
- Previous experience in retail or customer service is preferred but not required.
- Flexibility to work evenings, weekends, and holidays as needed.
- Strong problem-solving skills and the ability to remain calm under pressure.
Responsibilities
- Greet customers warmly and provide assistance.
- Handle customer inquiries and complaints effectively.
- Process transactions accurately at the POS.
Skills
Strong verbal communication skills
Ability to multitask
Problem-solving skills
Education
High school diploma or equivalent
Tools
Point-of-sale systems
Basic computer skills
A pottery retail company in Woodstock, VT, is seeking a dedicated Retail and Customer Care Associate. You will be the first point of contact for customers, providing exceptional service and product expertise. Candidates should have strong communication skills and the ability to multitask in a fast-paced environment. This position offers a pay range of $21-$24/hour based on experience and includes benefits like health insurance and a 401(k) plan.