Retail & Customer Care Pro — In-Store + Online Support

Farmhouse Pottery; Woodstock; On-site; CAD 60,000 - 80,000; Full time

Job summary

A pottery retail company in Woodstock, VT, is seeking a dedicated Retail and Customer Care Associate. You will be the first point of contact for customers, providing exceptional service and product expertise. Candidates should have strong communication skills and the ability to multitask in a fast-paced environment. This position offers a pay range of $21-$24/hour based on experience and includes benefits like health insurance and a 401(k) plan.

Benefits

Comprehensive health, dental, and vision insurance

Parental Leave policy

Company paid holidays and PTO

OT opportunities available seasonally

401(k) with company matching

Opportunity to make pottery, plus product discounts

Qualifications

• Previous experience in retail or customer service is preferred but not required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong problem-solving skills and the ability to remain calm under pressure.

Responsibilities

• Greet customers warmly and provide assistance.
• Handle customer inquiries and complaints effectively.
• Process transactions accurately at the POS.

Skills

Strong verbal communication skills

Ability to multitask

Problem-solving skills

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Basic computer skills

Job description

A pottery retail company in Woodstock, VT, is seeking a dedicated Retail and Customer Care Associate. You will be the first point of contact for customers, providing exceptional service and product expertise. Candidates should have strong communication skills and the ability to multitask in a fast-paced environment. This position offers a pay range of $21-$24/hour based on experience and includes benefits like health insurance and a 401(k) plan.