Senior Business System Analyst

GSPANN Technologies, Inc; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Educational assistance

Career growth opportunities

Job summary

A global IT consultancy is seeking a Retail Business System Analyst in Vancouver. The role involves gathering and managing requirements, coordinating with stakeholders, and driving process improvements. Candidates should have experience in Agile methodologies, and knowledge of SFCC or the Retail/Ecommerce domain is a plus. The company offers competitive benefits, career growth opportunities, and values diversity among its employees.

Qualifications

• Experience in requirements gathering, documentation, and management.
• Strong understanding of Agile methodologies and Scrum practices.
• Excellent written and verbal communication skills.

Responsibilities

• Gather and document requirements for business systems.
• Coordinate with cross-functional teams and manage dependencies.
• Drive process improvement initiatives and share best practices.
• Review test plans for alignment with requirements.
• Create operational documentation and training materials.

Skills

Requirements gathering

Stakeholder management

Scrum

Agile methodologies

Process improvement

Documentation

EPIC analysis

Tools

SFCC

Agile tools

Job description

Headquartered in California, U.S.A., GSPANN is a leading provider of consulting and IT services to global clients. We specialize in helping clients transform their IT capabilities, optimize business practices, and drive operational efficiency across industries such as retail, high technology, and manufacturing. With five global delivery centers and over 1,900 employees, we combine the personalized approach of a boutique consultancy with the extensive capabilities of a large IT services firm.

Job Description

Job Title: Retail Business System Analyst

Type: Long-Term Contract

Requirements

Requirements Management

• Requirements gathering, documentation, and functional specifications.
• Managing requirement sessions with stakeholders.
• Creating detailed user stories aligned with high-level requirements.
• Ensuring stories meet the "Definition of Ready" for sprint planning.
• Maintaining a healthy backlog (two sprints ahead).

Collaboration & Stakeholder Engagement

• Coordinating with Product Managers, Developers, QA, and third-party teams.
• Managing cross-team dependencies and resolving blockers.

Process Improvement

• Driving and contributing to process improvement initiatives.
• Sharing best practices and lessons learned across teams.

Testing & QA Support

• Reviewing test plans to align with acceptance criteria and requirements.

Operations & Documentation

• Maintaining updated third-party operational information.
• Creating "How-To" and post-go-live documentation.

Quarterly/Strategic Planning

• Analyzing EPIC requirements, risks, and dependencies.
• Supporting estimation (LOE) and solution discussions.

Key Tools/Technologies

• Strong understanding of Scrum and Agile methodologies
• SFCC Knowledge or Retail/Ecommerce domain experience is a huge plus.

Working at GSPANN

GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry.

GSPANN is an equal opportunity employer for minorities/females/veterans/disabled and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status.