Retail Associate/ Assistant

Chinatown Business Association; Outram; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail establishment in Chinatown is seeking a full-time Retail Associate/Assistant to deliver exceptional customer service in a multinational environment. Responsibilities include managing store operations, handling inquiries, and maintaining sales records. Candidates should be bilingual in English and Chinese and able to work on weekends and public holidays.

Qualifications

• Able to commit to shift work retail hours, including weekends and public holidays.
• Experience managing POS systems and cash handling.

Responsibilities

• Maintain accurate daily sales records.
• Manage day-to-day store operations.
• Deliver an exceptional in-store experience.
• Handle tourist customer inquiries.

Skills

Bilingual English and Chinese communication

Customer service

Job description

Retail Associate/ Assistant (Full Time Position)

Salary range: S$2,100 to S$2,300

Working time: 9AM to 6PM

Work pass: Welcome for work pass applicant.

Location: 5 minutes’ walk from Chinatown MRT Station; 2 minutes from Maxwell MRT and Maxwell Food Center. Just beside the Buddha Tooth Relic Temple, and Singapore largest hawker center Chinatown Complex.

Environment: Multinational tourist working environment.

Maintain accurate daily sales records.

Managing day-to-day store operations.

Delivering an exceptional in-store experience.

Handle tourist customer inquiries and promote in store products effectively.

Manage the POS system, payments, and cash handling.

Oversee in-store consignment inventory and conduct regular stock checks.

Coordinate with the back-end office on sales matters.

Address tourist customer feedback and provide great sales service experience.

Ensure the retail store is clean and well-organized.

Conduct tourist customer satisfaction surveys when required.

Perform other ad-hoc duties and marketing event assigned by management.

Requirements

Able to commit to shift work retail hours, including weekends and public holidays.

Bilingual English and communication with Chinese speaking clients.

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