Retail Assistant Store Manager

Skechers USA Ltd.; Hamilton; Hybrid; CAD 62,000 - 71,000; Full time

Benefits offered by this job

Discounts on Skechers products

Exclusive Friends and Family days

Career advancement within Skechers 1e

Job summary

Skechers USA Ltd. is hiring an Assistant Store Manager in Hamilton, Ontario. You will lead a team, manage daily store operations, and ensure exceptional customer service while driving sales and maintaining inventory and merchandising standards.

The role requires flexible weekend/evening availability, with opportunities for career advancement within Skechers' global network.

Responsibilities

• Team Leadership: Mentor, coach, and motivate employees to achieve sales goals and deliver outstanding customer service.
• Visual Merchandising: Ensure product displays and store layouts meet Skechers' standards for style and innovation.
• Inventory Management: Monitor stock levels, restock, and organize the sales floor for a seamless shopping experience.
• Operations Management: Oversee scheduling, opening/closing procedures, and store operations; lift up to 50 lbs. as needed.
• Sales Management: Drive revenue growth by implementing performance strategies and exceeding sales targets.
• Problem-Solving: Proactively address operational challenges and resolve customer concerns to maintain satisfaction.

Job description

WHO WE ARE

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE

The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success.

COMPENSATION RATE

HOURLY RANGE: $22.69

BENEFIT HIGHLIGHTS AS AN ASSISTANT MANAGER

• Competitive pay with regular pay increases

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)

• Additional Benefits & Perks to be reviewed during the interview process.

• Opportunities for career advancement within Skechers global network.

WHAT YOU WILL DO

• Team Leadership: Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.

• Visual Merchandising: Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation.

• Inventory Management: Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience.

• Operations Management: Oversee store systems, including scheduling, opening/closing procedures, and operational processes. Support peak store operations by occasionally lifting and moving boxes (up to 50 lbs.)

• Sales Management: Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals.

• Problem-Solving: Proactively address operational challenges and resolve customer concerns to maintain satisfaction.

WHAT WE NEED FROM YOU

• Flexibility to work weekends, evenings, and holidays as needed.

• Strong organizational skills to manage inventory and operational tasks effectively.

• Experience in sales management, delivering results, and meeting targets.

• An ability to create a respectful, inclusive, and safe work environment for employees and customers.

• Exceptional team leadership and communication skills to foster collaboration and success.

• Acts with a sense of confidentiality and urgency.

REQUIREMENTS

• High school diploma or equivalent preferred but not required.

• Retail, restaurant, or hospitality leadership experience is preferred but not required.

• Sales skills to drive revenue growth and meet targets

• Excellent communication skills in written, verbal and interpersonal skills

• Must be at least 18 years of age at time of application.

Step into your next retail career with Skechers!

About Skechers

Skechers, a global Fortune 500® company, developsand markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.

Reasonable Accommodation

I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.