Retail Assistant Manager: Lead Teams to Delight & Grow

Staples Canada; Courtenay; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading office supply retailer in Courtenay seeks an Assistant Manager to drive sales and ensure exceptional customer experiences. You will lead and develop the team, maintain operational excellence, and prioritize customer engagement. Ideal candidates will have 2-3 years of retail management experience and strong communication skills. This position offers benefits including associate discounts, health and dental coverage, and performance bonuses.

Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

PTO and Personal Days

Performance bonuses

Learning & Development programs

Qualifications

• 2–3 years of retail management experience with accountability for sales and service targets.
• Experience in leading and coaching teams.
• Excellent communication and interpersonal skills.
• Ability to operate in a fast-paced environment.

Responsibilities

• Lead and coach the team for exceptional customer service.
• Drive sales-focused partnerships with customers.
• Attract, train, and develop associates.
• Ensure compliance with policies and manage inventory.
• Maintain daily communication with the team.

Skills

Retail management experience

Customer and sales-focused approach

Excellent communication skills

Strong organizational skills

Job description

A leading office supply retailer in Courtenay seeks an Assistant Manager to drive sales and ensure exceptional customer experiences. You will lead and develop the team, maintain operational excellence, and prioritize customer engagement. Ideal candidates will have 2-3 years of retail management experience and strong communication skills. This position offers benefits including associate discounts, health and dental coverage, and performance bonuses.