Retail Assistant Manager — Lead Team & Customer Experience

The Shoe Co.; Stratford; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading footwear retailer in Stratford, Ontario is seeking an Assistant Manager to enhance customer experiences and lead store operations. You will be responsible for coaching the team to meet sales targets, maintaining store policies, and developing plans for operational excellence. The ideal candidate has 2-3 years of retail supervisory experience and strong multitasking abilities. This role offers a competitive benefits package and discounts on merchandise.

Benefits

30% discount on regular priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Unlimited opportunity for growth

Qualifications

• Proven success in achieving sales and profitability targets.
• Minimum 2 to 3 years of experience in a retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Responsibilities

• Maximize store business results through exceptional customer experiences.
• Facilitate business results by modeling customer service and merchandise presentation.
• Recruit, manage, develop, and train team members.
• Develop and implement business plans to achieve results.

Skills

Sales achievements

Customer service

Leadership

Problem-solving

Multitasking

Tools

MS Word

Excel

Job description

A leading footwear retailer in Stratford, Ontario is seeking an Assistant Manager to enhance customer experiences and lead store operations. You will be responsible for coaching the team to meet sales targets, maintaining store policies, and developing plans for operational excellence. The ideal candidate has 2-3 years of retail supervisory experience and strong multitasking abilities. This role offers a competitive benefits package and discounts on merchandise.