Retail Assistant Manager

Staples Canada; Manitoba; Vor Ort; CAD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Associate discount

Health and Dental benefits

RRSP/DPSP

PTO and Personal Days

Performance bonuses

Learning & Development programs

And more...

Zusammenfassung

Staples Canada is seeking a dynamic retail leader to guide a team in delivering outstanding customer experiences, driving sales, and building lasting partnerships with business customers.

You will coach and develop talent, ensure operational excellence, and maintain brand standards in a fast-paced store environment. Staples Canada values transparency, collaboration, and customer-first solutions.

Qualifikationen

• 2-3 years of retail management experience with sales/service targets.
• Experience in leading, coaching, developing talent, and teams focused on customer and sales outcomes.
• Excellent communication and interpersonal skills that inspire others.
• Ability to work in a fast-paced environment with strong prioritization and multi-tasking.

Aufgaben

• Lead and coach the team to deliver exceptional customer service and long-term partnerships with business customers.
• Drive sales partnerships and use reports to plan actions and achieve results.
• Attract, train and coach associates; manage performance and career development.
• Ensure Health & Safety, Asset Protection, Privacy, Policies, and brand standards; manage inventory and merchandising.
• Maintain daily team communication to ensure consistent use of sales and engagement tools.

Jobbeschreibung

Some of what you will do

• Customer Experience: Lead and coach the team to provide exceptional customer
  service. Engage with customers, offer tailored products and services, and
  handle escalated customer situations. Provide leadership and guidance to
  ensure our customer experience is seamless and focused on longer term
  partnerships, especially with our business customers.
• Sales Leadership: Drive an inspired and recognition approach through your
  team to enable strong sales-focused partnerships with our customers. Create
  a environment through your leadership in which all our Sales Associates can
  be their best for our customers. Utilize sales and metrics reports to create
  action plans and achieve business results.
• Team Development: Attract, train, develop, and engage associates. Provide
  clear and regular coaching and feedback to enable continuous improvement and
  career centered development is ongoing. Manage performance appraisals and
  career action plans.
• Operational Excellence: Ensure compliance with Health & Safety, Asset
  Protection, Privacy, Policies, and Procedures. Manage inventory,
  merchandising, and brand standards.
• Communication: Maintain daily communication with the team. Ensure consistency
  and execution of all sales and customer engagement tools.

Some Of What You Need

• 2-3 years of retail management experience, with direct accountability for
  achieving sales and service targets.
• Experience in leading, coaching, developing talent, and managing teams with a
  customer and sales-focused approach.
• Excellent communication and interpersonal skills; people are inspired by your
  communication skills.
• Ability to operate in a fast-paced environment with strong prioritization,
  organization, and multi-tasking skills.

Some Of What You Will Get

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• PTO and Personal Days
• Performance bonuses
• Learning & Development programs
• And more...

About Us

We value transparency in our hiring processes. Please note, artificial
intelligence may be used in certain stages to screen, assess, or select
applicants, however, a human reviewer makes all final decisions. This posting is
for an existing vacancy.

About The Team

At Staples Canada we are dynamic, inspiring partners to our customers and the
communities in which we live. As The Working and Learning Company, we inspire
people to work smarter, learn more and grow every day. We’re looking for
curious, approachable, and passionate individuals who love finding solutions. If
that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse
work environment. We welcome, value and thrive on perspectives and contributions
from backgrounds that vary by race, gender, sexual orientation, gender identity
or expression, lifestyle, age, educational background, national origin, religion
or physical ability. If you have a disability or special need that requires
accommodation, please let us know.