Restoration Technician

PuroClean Kelowna; Kelowna; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local restoration service company is seeking an Emergency Restoration Technician in Kelowna, responsible for cleaning after water, fire, and mold damage. The ideal candidate is legally eligible to work in Canada, has relevant certifications, and possesses strong customer service and problem-solving skills. This role requires physically demanding work and participation in an on-call rotation for emergencies.

Qualifications

• Legally eligible to work in Canada.
• 1 year experience in restoration or construction work is preferred.
• Ability to fluently communicate in English.

Responsibilities

• Determine the category of water and class of loss.
• Calculate and set up drying equipment.
• Complete necessary paperwork and update data.

Skills

Customer satisfaction

Problem solving

Communication skills

Teamwork

Physical fitness

Education

IICRC WRT certification

Valid and clean driver’s license

Tools

Power tools

Hand tools

Encircle

Xactimate

DocuSketch

Job description

Job Description

Job Description

Restoration Technician

PuroClean Kelowna, has full time Emergency Restoration Technician openings available for eager and ambitious individuals. A full list of responsibilities is below, some of which include cleaning after water / fire / mold damage in homes and commercial buildings.

About Us

PuroClean Kelowna is a locally owned and operated residential and commercial restoration company. We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of care and compassion. We help rescue homes. We put businesses back on their feet. We help clients get back to their lives. We are in the business of serving people as well as restoring property. We believe in people and continuous growth and improvement. Not only those we help, but also those who are on our team. If you are seeking a rewarding career opportunity with the ability to grow within an organization, consider PuroClean Kelowna.

PuroClean Kelowna provides 24-Hour emergency services and cleaning to people who have suffered water, fire and mold loss to their homes and businesses.

Responsibilities include

• Determining the category of water and the class of loss as well as identifying restorable building / content components.
• Calculating and set up of drying equipment and monitoring drying process.
• Completing necessary paperwork and updating data using company programs. (i.e., work authorization, diagrams, charts, photos, monitoring records, etc.).
• Ensuring compliance with company and regulatory process and protocols.
• Providing support in other areas as requested / required.
• Maintain warehouse cleanliness and organization
• Maintaining effective communication and relations with all property owners, occupants, co-workers and sub-trades.
• Mandatory On-Call shifts on a rotation basis for after-hour emergencies
• Ability to work alone or with minimal supervision
• Other responsibilities as requested by management

Mandatory

Legally eligible to work in Canada

To be available and respond to emergency calls 24 hours days, 7 days a week 365 days a year as required and / or scheduled; participation in On Call rotation

Consistently maintain high level of excellent customer satisfaction.

General

Basic-level computer literacy

Accountable, reliable and punctual

Effective verbal and written communication skills;

Good interpersonal skills and great sensitivity to customers different situations

Good problem solving, decision making and analytical skills

Superior organizational skills

Hardworking, trainable and work well in a team-oriented setting

Ability to work overtime and on-call hours (nights and weekends) as required

Qualifications :

IICRC WRT certification

Valid and clean driver’s license

1 year experience in restoration or construction work is preferred.

Basic construction knowledge and understanding of residential homebuilding

Have safely used power tools and hand tools

Basic computer literacy

Ability to fluently communicate in English

Other certifications such as AMRT, FSRT, TCST, CRS & others are an asset

Experience working with Encircle, Xactimate, and / or DocuSketch are an asset

Physical Requirements

Reasonable level of physical fitness with no health issues that would interfere with work demands. This is a physically demanding industry, in addition to equipment listed below you must be capable of moving furniture and other household contents.

Ability to lift industrial fans 30 – 40 lbs and to load / unload wheeled industrial dehumidifiers 130 – 140 lbs

Must be able to work in confined spaces (crawlspaces and attics)

Updated immunizations / vaccinations, especially, Hepatitis A & B, tetanus and Covid.

Able to work for extended periods of time in Personal Protective Equipment (PPE)

Applicants must be legally authorized to Work in Canada

Company Description

PuroClean Kelowna, has full time Emergency Restoration Technician openings available for eager and ambitious individuals. A full list of responsibilities is below, some of which include cleaning after water / fire / mold damage in homes and commercial buildings.

PuroClean Kelowna is a locally owned and operated residential and commercial restoration company. We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of care and compassion. We help rescue homes. We put businesses back on their feet. We help clients get back to their lives. We are in the business of serving people as well as restoring property. We believe in people and continuous growth and improvement. Not only those we help, but also those who are on our team. If you are seeking a rewarding career opportunity with the ability to grow within an organization, consider PuroClean Kelowna.

PuroClean Kelowna provides 24-Hour emergency services and cleaning to people who have suffered water, fire and mold loss to their homes and businesses.

Company Description

PuroClean Kelowna, has full time Emergency Restoration Technician openings available for eager and ambitious individuals. A full list of responsibilities is below, some of which include cleaning after water / fire / mold damage in homes and commercial buildings.

PuroClean Kelowna is a locally owned and operated residential and commercial restoration company. We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of care and compassion. We help rescue homes. We put businesses back on their feet. We help clients get back to their lives. We are in the business of serving people as well as restoring property. We believe in people and continuous growth and improvement. Not only those we help, but also those who are on our team. If you are seeking a rewarding career opportunity with the ability to grow within an organization, consider PuroClean Kelowna.


PuroClean Kelowna provides 24-Hour emergency services and cleaning to people who have suffered water, fire and mold loss to their homes and businesses.