Restoration Technician

PuroClean Restoration Smiths Falls; Eastern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading restoration service provider in Kingston, Eastern Ontario, is seeking a Lead Field Technician to oversee restoration projects. The role includes managing teams, assessing damages, and performing restoration tasks. The ideal candidate will have technical skills in restoration equipment and strong leadership abilities, along with several years of experience in the industry. A valid G license is required. Competitive salary and growth opportunities offered.

Qualifications

• Several years of experience in the restoration industry.
• Valid G license or higher with a clean abstract.
• Bondable with a satisfactory vulnerable sector police information check.

Responsibilities

• Oversee and coordinate restoration projects from start to finish.
• Supervise and mentor junior technicians.
• Conduct initial assessments of damage caused by disasters.
• Perform and oversee mitigation tasks such as water extraction.
• Set up, operate, and maintain restoration equipment.
• Communicate with clients to explain the restoration process.
• Maintain detailed records of work performed.

Skills

Proficiency in restoration equipment

Strong leadership skills

Excellent problem-solving abilities

Effective communication skills

Experience in restoration industry

Tools

MS Office Suite

Encircle

PSA

Job description

Lead Field Technician

About us

Founded in 2001, PuroSystems, LLC. is a leader in the franchise restoration industry, having launched PuroClean, which has become one of the leading property damage remediation franchise organizations in North America. With a network of over 450 offices, PuroClean touches the lives of people in communities throughout the U.S. and Canada by providing 24-hour property emergency restoration services. With our Canadian Headquarters based in Mississauga, Ontario, PuroClean is a leader in property emergency services, specializing in Water & Fire Damage Restoration, Mould Remediation, Biohazard Cleanup and Emergency work. Serving numerous residential and commercial communities within Canada, our main concern is meeting the needs of the customer and eliminating the problem as efficiently as possible.

Company and Culture

PuroClean a leader in emergency property restoration services helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Qualifications

• Technical Skills: Proficiency in using restoration equipment and techniques for water, fire, and mold damage.
• Leadership: Strong leadership skills with the ability to manage and motivate a team.
• Problem-Solving: Excellent problem-solving abilities to address unexpected challenges during restoration projects.
• Communication: Effective communication skills for interacting with clients and team members.
• Experience: Typically requires several years of experience in the restoration industry, with a background in roles such as junior technician.

Job Responsibilities

• Job site management: Oversee and coordinate restoration projects from start to finish, ensuring timely and efficient completion.
• Team Leadership: Supervise and mentor junior technicians, providing guidance and support as needed.
• Damage Assessment: Conduct initial assessments of damage caused by water, fire, mold, or other disasters.
• Mitigation and Restoration: Perform and oversee mitigation tasks such as water extraction, drying, mold remediation, and fire damage cleanup.
• Equipment Handling: Set up, operate, and maintain restoration equipment, ensuring it is used safely and effectively.
• Required Communication: Communicate with clients/customers/PMs/PMA to explain the restoration process, address concerns, and provide updates.
• Documentation: Maintain detailed records of work performed, including photographs, reports, and logs of equipment usage.

Knowledge, Skills & Proficiencies

• Strong interpersonal and communication skills: both written and verbal
• Strong time management skills and the ability to prioritize tasks
• Ability to work in a fast-paced environment
• Ability to manage project details and understand basic project management
• Excellent relationship management skills and emotional intelligence
• Ability to work collaboratively and effectively with team members at all levels
• Strong working knowledge of the MS Office Suite
• Proficiency with Encircle and PSA would be considered an asset
• Excellent organizational abilities and the ability to maintain digital records
• Demonstrate ability to problem solve and make strategic decisions; ability to be creative, flexible, resourceful and adaptable to new situations and assignments
• Proven ability to coach and mentor performance
• Ability to work professionally and efficiently within a team environment or independently
• Strong drive to see projects through to completion
• Interact with executive management and boards in partnership with market leadership
• Works closely with members of the leadership team to improve efficiencies, best practices
• Participation in the mandatory on-call rotation
• Valid G license or higher with a clean abstract
• Bondable and a satisfactory vulnerable sector police information check
• Other duties as assigned