Restoration Supervisor

SERVPRO of Elgin/Northwest Kane County; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading restoration company in Ontario is hiring a Restoration Supervisor to oversee production processes and ensure customer satisfaction. You will coordinate tasks, manage a team of restoration technicians, and maintain high-quality service standards. The ideal candidate will have at least a high school diploma and one year of experience in cleaning, restoration, or construction, with the ability to lift heavy objects and work safely in various environments. Join us to make a positive difference every day!

Benefits

Competitive compensation

Employee health care

Retirement plans with company match

Qualifications

• Valid driver’s license.
• At least 1 year of experience in cleaning, restoration, or construction.
• Ability to lift a minimum of 50 pounds regularly.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience.
• Communicate clear expectations to restoration technicians.

Skills

Customer satisfaction management

Team leadership

Restoration processes

Safety compliance

Education

High school diploma/GED

Job description

SERVPRO of Elgin/Northwest Kane County is hiring a Restoration Supervisor!

SERVPRO of Elgin/Northwest Kane County offers:

• Competitive compensation
• Employee health care with company contribution
• Retirement plans with company match

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $18.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Are you willing to work weekend shifts? *

Do you have reliable transportation? *

Are you at least 18 years old? *

Our employment process requires an in-depth background check, are you willing to proceed with this application *

How much travel (nationally) are you comfortable with on a monthly basis? *

WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth