Restoration Supervisor

ServiceMaster Clean of Fraser Valley; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading cleaning and restoration service in Southwestern Ontario is hiring a Restoration Supervisor. You will coordinate production processes, manage customer satisfaction, and supervise restoration technicians. Ideal candidates have at least 1 year of experience in cleaning, restoration, or construction, along with a valid driver's license. The position offers competitive hourly compensation ranging from $18.00 to $25.00. Commitment to safety and quality is essential.

Benefits

Competitive compensation

Employee health care with company contribution

Retirement plans with company match

Qualifications

• Valid driver's license required.
• At least 1 year of experience in cleaning, restoration, or construction expected.
• Ability to lift 50 pounds regularly, 100 pounds occasionally with assistance.

Responsibilities

• Coordinate and perform production processes ensuring quality control.
• Manage overall customer satisfaction and track reviews.
• Supervise restoration technicians and communicate clear expectations.

Skills

Cleaning

Restoration

Construction

Customer service

Education

High school diploma/GED

Job description

SERVPRO of Elgin/Northwest Kane County is hiring a Restoration Supervisor!

SERVPRO of Elgin/Northwest Kane County offers:

• Competitive compensation
• Employee health care with company contribution
• Retirement plans with company match

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $18.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

Are you willing to work weekend shifts? *

Do you have reliable transportation? *

Are you at least 18 years old? *

Our employment process requires an in-depth background check, are you willing to proceed with this application *

How much travel (nationally) are you comfortable with on a monthly basis? *