Restoration Supervisor

SERVPRO of Howard County; New Brunswick; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading restoration services company in Canada, New Brunswick is seeking a Restoration Supervisor to manage restoration projects and ensure customer satisfaction. In this role, you will supervise a team, ensure safety and quality control, and document job files. The ideal candidate will have strong communication skills and experience in cleaning/restoration, along with a valid driver’s license. Competitive pay ranging from $22.00 to $28.00 per hour is offered, with opportunities for growth and overtime.

Qualifications

• Experience in cleaning/restoration preferred.
• Valid driver’s license is required.
• Ability to lift a minimum of 50 pounds regularly.

Responsibilities

• Manage customer satisfaction and experience.
• Supervise restoration technicians and communicate expectations.
• Ensure quality control during production processes.
• Identify safety hazards and establish control measures.
• Document detailed job files to support services.

Skills

Effective written and oral communication

Basic math and computer skills

Leadership abilities

Time management

Education

High school diploma/GED

Job description

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties Restoration Supervisor

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of Benton, Jasper, Newton & Southern Lake Counties, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Primary Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Coordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

• Effective written and oral communication with basic math and computer skills needed
• Experience in cleaning/restoration preferred
• High school diploma/GED
• Valid driver’s license
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive wage based on experience, with possibility of overtime pay and increases based on merit.

Compensation: $22.00 - $28.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

How many years of experience do you have in the commercial cleaning and restoration or insurance industry? *

Do you currently live in and are you legally able to work in the United States? *