Restaurant Ops Lead — On-site, Service & Safety

The White Bull Cafe; Drayton Valley; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local cafe in Drayton Valley, Alberta is seeking a dedicated supervisor to manage daily operations and ensure excellent customer service. You will implement operational procedures, address customer complaints, and supervise a team of 5-10 people. The ideal candidate has a high school diploma and 2 years of experience in a related role. This position requires on-site work with no remote option and offers a fast-paced work environment.

Qualifications

• 2 years to less than 3 years of experience required.
• Must be able to work in a fast-paced environment and under pressure.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Accurate

Client focus

Excellent oral communication

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

A local cafe in Drayton Valley, Alberta is seeking a dedicated supervisor to manage daily operations and ensure excellent customer service. You will implement operational procedures, address customer complaints, and supervise a team of 5-10 people. The ideal candidate has a high school diploma and 2 years of experience in a related role. This position requires on-site work with no remote option and offers a fast-paced work environment.