Restaurant Operations Lead: Team Coach & Service Excellence

Yolks Breakfast; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local breakfast restaurant in Vancouver is seeking a dedicated supervisor to oversee daily operations. Responsibilities include staff management, customer service, and ensuring compliance with health regulations. A background in hospitality and experience in a similar role are preferred. The candidate should possess strong leadership and communication skills to foster a welcoming environment for both staff and customers.

Qualifications

• 1 to 2 years of experience in a supervisory role.
• Strong understanding of health and safety regulations.
• Ability to provide mentoring and training to staff.

Responsibilities

• Monitor staff performance and conduct performance reviews.
• Set work schedules and ensure operational efficiency.
• Address customer complaints and ensure satisfaction.

Skills

Staff supervision

Customer service

Cash handling

Inventory management

Training staff

Education

College / CEGEP

Job description

A local breakfast restaurant in Vancouver is seeking a dedicated supervisor to oversee daily operations. Responsibilities include staff management, customer service, and ensuring compliance with health regulations. A background in hospitality and experience in a similar role are preferred. The candidate should possess strong leadership and communication skills to foster a welcoming environment for both staff and customers.