Restaurant Operations Lead | Guest Experience & Team Growth

Banff Hospitality Collective; Banff; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent hospitality group in Banff is looking for an Assistant General Manager to oversee daily operations at Bluebird Wood-Fired Steakhouse. The ideal candidate will manage staff, ensure compliance with operational standards, and enhance guest experiences while leading a dedicated team. Successful applicants will have a minimum of 2 years in the food and beverage industry and hold a ProServe certification. This role offers competitive salaries, generous perks, and opportunities for professional development.

Benefits

Great salaries, achievable bonus programs + tips

50% off food and beverages

Learning & Development allowance

Cell phone allowance

Extended health benefits with premiums paid by BHC

RRSP matching program

Short and Long Term Disability coverage

Paid vacation and community volunteer time

Subsidized manager housing may be available

Qualifications

• 2+ years of experience in the food and beverage industry is required.
• Ability to work flexibly and adapt to different situations.

Responsibilities

• Oversee and manage all areas of the venue and make decisions quickly.
• Ensure compliance with operational standards and financial duties.
• Maintain restaurant cleanliness and proper image.
• Develop and deliver brand promises and customer service.

Skills

Team player

Excellent communication skills

Technology troubleshooting

Understanding of workplace culture

Building trusting relationships

Education

ProServe certification

WSET certification

Job description

A prominent hospitality group in Banff is looking for an Assistant General Manager to oversee daily operations at Bluebird Wood-Fired Steakhouse. The ideal candidate will manage staff, ensure compliance with operational standards, and enhance guest experiences while leading a dedicated team. Successful applicants will have a minimum of 2 years in the food and beverage industry and hold a ProServe certification. This role offers competitive salaries, generous perks, and opportunities for professional development.