Restaurant Operations Lead: Drive Team Performance

KFC Canada (Yum! Brands Subsidiary); Trois-Rivières; On-site; CAD 30,000 - 60,000; Full time

Job description

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years or equivalent experience

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Dependability
• Flexibility
• Team player