Restaurant Operations Lead - Customer-Centric Manager

Government of Canada - Western; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Canada is seeking a candidate to manage services and daily operations. Responsibilities include overseeing inventory, conducting customer service, and ensuring regulatory compliance. The ideal candidate has a secondary school graduation certificate and 1-2 years of relevant experience. The role requires strong communication skills and a focus on client needs. This position is on site only, with no remote work options.

Qualifications

• 1 year to less than 2 years of experience required.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Client focus

Dependability

Excellent oral communication

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

A government agency in Canada is seeking a candidate to manage services and daily operations. Responsibilities include overseeing inventory, conducting customer service, and ensuring regulatory compliance. The ideal candidate has a secondary school graduation certificate and 1-2 years of relevant experience. The role requires strong communication skills and a focus on client needs. This position is on site only, with no remote work options.