Restaurant Operations & Catering Lead

88 Town; Burnaby; On-site; CAD 45,000 - 65,000; Full time

Job summary

A local establishment in Metro Vancouver is seeking a dedicated manager to evaluate operations, supervise staff, and ensure excellent customer service. Candidates should have 2-3 years of experience and relevant qualifications, including a Serving It Right Certificate. This permanent position involves planning daily operations and maintaining inventory, with a focus on communication and team collaboration.

Qualifications

• 2 years to less than 3 years of experience required.
• Serving It Right Certificate is essential.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1-2 years

Job description

A local establishment in Metro Vancouver is seeking a dedicated manager to evaluate operations, supervise staff, and ensure excellent customer service. Candidates should have 2-3 years of experience and relevant qualifications, including a Serving It Right Certificate. This permanent position involves planning daily operations and maintaining inventory, with a focus on communication and team collaboration.