restaurant manager

DAIRY QUEEN SAANICH CENTRE; Victoria; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local food service establishment in Victoria, Canada is seeking a manager to evaluate and oversee daily operations. Responsibilities include recruiting, training staff, and ensuring adherence to health regulations. The ideal candidate should have a secondary school graduation certificate and food service manager certification, along with extensive experience in team management. This full-time role requires excellent communication and organizational skills.

Qualifications

• 3 years to less than 5 years of experience in a supervisory role.
• Ability to work in a fast-paced environment and under pressure.
• Strong attention to detail and physical capability to handle loads.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Recruit and train staff, whileplanning daily operations.
• Ensure health and safety regulations are followed.

Skills

Customer service

Staff management

Communication

Organization

Flexibility

Education

Secondary (high) school graduation certificate

Food service manager certification

Tools

MS Office

Point of sale system

Job description

Overview

Work Term: Permanent

Work Language: English

Hours: 30 to 40 hours per week

Education: Secondary (high) school graduation certificate

Experience: 3 years to less than 5 years

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• Food service manager certification

Computer and technology knowledge

• MS Office
• MS PowerPoint
• MS Word
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player