restaurant manager

Dairy Queen; Salmon Arm; On-site; CAD 50,000 - 65,000; Full time

Job summary

A popular fast food chain in the Columbia-Shuswap Regional District is seeking a Food Service Manager to evaluate daily operations, recruit and train staff, and ensure customer service excellence. Candidates should have a food service manager certification and 3 to 5 years of managerial experience. Proficiency in MS Office and strong communication skills are essential. This is an on-site position without remote options and involves managing a team of up to 15 people.

Qualifications

• 3 years to less than 5 years of experience in a management role.
• Strong computer knowledge and proficiency in MS Office tools.

Responsibilities

• Evaluate daily operations.
• Recruit and train staff.
• Monitor staff performance and ensure customer satisfaction.
• Plan and organize daily operations.

Skills

Client focus

Dependability

Attention to detail

Team player

Excellent oral communication

Flexibility

Education

Food service manager certification

College/CEGEP

Tools

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

MS Word

Job description

Overview

Languages

English

Education

College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Budgetary responsibility

• $100,001 - $500,000

Responsibilities

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people

Credentials

• Food service manager certification

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Additional information

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask