restaurant manager

Subway Sandwiches; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular sandwich chain in London, Ontario is looking for a dedicated team member to oversee daily operations. The ideal candidate will have previous experience in customer service, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include managing staff, addressing customer complaints, and ensuring health and safety regulations are met. This is a permanent position requiring 30 hours of work per week.

Qualifications

• 7 months to less than 1 year of experience required.
• Must be able to handle heavy loads and stand for extended periods.
• Must follow health and safety regulations.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Provide customer service and address complaints or concerns.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Customer service

Organizational skills

Excellent written communication

Attention to detail

Ability to work under pressure

Team player

Dependability

Education

College / CEGEP

Job description

Education

College / CEGEP

Experience

7 months to less than 1 year

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Work Term

Permanent

Work Language

English

Hours

30 hours per week