Kamloops
On-site
CAD 40,000 - 50,000
Full time
Job summary
A local hospitality business in Kamloops is looking for a manager to oversee daily operations. Responsibilities include managing staff, ensuring compliance with regulations, and delivering excellent customer service. This permanent position requires 1-2 years of relevant experience and a high school diploma. The ideal candidate is a dependable team player with strong interpersonal skills.
Qualifications
- 1-2 years of experience in management roles.
- Must be proficient in English.
- Able to conduct performance reviews and enforce regulations.
Responsibilities
- Determine services and implement operational procedures.
- Conduct performance reviews and ensure compliance with regulations.
- Organize and maintain inventory, addressing customer concerns.
Skills
Customer service
Operational procedures
Communication skills
Inventory management
Negotiation skills
Education
Secondary (high) school graduation certificate
Education
- Secondary (high) school graduation certificate
Tasks
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Cost products and services
- Enforce provincial / territorial liquor legislation and regulations
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Address customers' complaints or concerns
- Provide customer service
- Plan, organize, direct, control and evaluate daily operations
Supervision
Security and safety
Personal suitability
- Accurate
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week