restaurant manager

New York Fries; Hamilton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A prominent fast-food franchise in Ontario, Canada seeks a Supervisor to manage daily operations and staff at their Hamilton location. The ideal candidate should have 1-2 years of supervisory experience, strong interpersonal skills, and the ability to work under pressure. This permanent role involves overseeing staff, ensuring customer satisfaction, and maintaining inventory. The work term is permanent, with 35 to 40 hours weekly.

Qualifications

• 1-2 years of relevant experience in a supervisory role.
• Ability to work under pressure and meet tight deadlines.
• Strong interpersonal skills necessary for customer service.

Responsibilities

• Evaluate daily operations and ensure smooth functioning.
• Monitor and supervise staff performance to maintain productivity.
• Organize and maintain inventory in a fast-paced environment.

Skills

Client focus

Dependability

Team player

Flexibility

Attention to detail

Education

College / CEGEP

Tools

Electronic cash register

MS Office

Point of sale system

Job description

Education & Experience

• Education : College / CEGEP
• Experience : 1 year to less than 2 years

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week