restaurant manager

Osmow's; Central Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

A fast-casual restaurant in Canada is seeking an organized individual to manage daily operations, balance cash, and provide excellent customer service. Candidates should have a secondary education and experience in fast-paced environments. The role involves direct supervision of a small team, with responsibilities spanning from operational procedures to addressing customer concerns.

Qualifications

• 1 year to less than 2 years of experience is preferred.
• Experience in a fast-paced and physically demanding environment.
• Able to stand for extended periods.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets.
• Conduct performance reviews and address customers' complaints.
• Plan, organize, direct, and control daily operations.

Skills

Attention to detail

Client focus

Team player

Excellent oral communication

Excellent written communication

Dependability

Flexibility

Organized

Reliability

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Electronic cash register

Additional information

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition