restaurant manager

Itoko Sushi Ltd; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A sushi restaurant chain is seeking a dedicated staff supervisor in Calgary, Alberta. The role includes monitoring staff performance, managing schedules, and ensuring excellent customer service in a fast-paced environment. Candidates should have a secondary school graduation certificate and 2-3 years of relevant experience. We offer gratuities and free parking, with 30 to 40 hours of work per week.

Benefits

Gratuities

Free parking available

Qualifications

• 2 years to less than 3 years of experience required.
• Must work in a fast-paced environment.
• Standing for extended periods expected.

Responsibilities

• Monitor staff performance and supervise 5-10 people.
• Recruit and train staff along with setting schedules.
• Ensure health and safety regulations are followed.
• Address customer complaints and provide excellent service.

Skills

Client focus

Excellent oral communication

Team player

Attention to detail

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years

Financial benefits

• Gratuities

Other benefits

• Free parking available
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week