Restaurant manager

Tim Hortons Québec; Burlington; On-site; CAD 25,000 - 30,000; Full time

Job summary

Tim Hortons Québec is looking for a supervisor to oversee daily operations and lead a team in a fast-paced environment. You will evaluate performance, recruit and train staff, schedule shifts, and ensure health and safety guidelines are followed.

The role emphasizes customer service, accuracy, and the ability to multitask across tasks while maintaining quality and efficiency in a busy setting.

Qualifications

• College/CEGEP diploma or equivalent required.
• 2 years to less than 3 years of experience required.
• Experience managing daily operations is preferred.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Excellent oral communication

Attention to detail

Team player

Dependability

Flexible

Organized

Ability to multitask

Customer service

Work under pressure

Reliability

Education

College/CEGEP diploma (1-2 years)

Job description

Education

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• Experience: 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Financial benefits

• As per collective agreement
• Work Term: Permanent
• Work Language: English
• Hours: 36 to 48 hours per week