restaurant manager

TIM HORTONS; Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading coffee and fast food chain is seeking a candidate to manage operations with a focus on customer service and team supervision. The role requires strong negotiation skills and compliance with health and safety regulations. Ideal candidates possess a college diploma and 1-2 years of experience in a similar role. This permanent position offers a full-time schedule with various employee benefits.

Benefits

Dental plan

Health care plan

Diversity and cross-cultural training

Qualifications

• 1-2 years of relevant experience required.
• Must be able to manage and supervise 5-10 people.
• Bilingualism may be an asset.

Responsibilities

• Determine services offered and implement procedures.
• Ensure health and safety regulations are followed.
• Negotiate with suppliers and clients.
• Address customer complaints or concerns.

Skills

Customer service

Negotiation

Operational procedures implementation

Health and safety compliance

Education

College, CEGEP or other non-university certificate or diploma

Job description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 1 year to less than 2 years

Tasks

• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Supervision

5-10 people

Health benefits

• Dental plan
• Health care plan

Other benefits

• Other benefits

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Work Term: Permanent

Work Language: English

Hours: 35 hours per week