Restaurant GM: Lead Talent, Elevate Guest Experience & Profit

Cascades Casino; Chatham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading entertainment establishment in Ontario is seeking a Restaurant General Manager to lead a talented team and ensure exceptional dining experiences. The ideal candidate will have significant supervisory experience and a proven track record in a high-volume restaurant environment. Excellent communication skills and a passion for customer service are essential. This role offers a competitive salary and a comprehensive benefits package in a dynamic work environment.

Benefits

Full benefits package for full‑time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• 3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel.
• Wine knowledge or experience as a Wine Steward an asset.
• Reliability, punctuality, and attention to detail.

Responsibilities

• Maintain expert knowledge of event promotions.
• Supervise shift operations, ensuring guest satisfaction.
• Motivate team for top-notch service delivery.

Skills

Supervisory experience in high-volume restaurant

Excellent communication skills

Customer service skills

Wine knowledge

Education

World Host/Super Host certificate

WHMIS training

Tools

Word processing software

Spreadsheets

Presentation software

Job description

A leading entertainment establishment in Ontario is seeking a Restaurant General Manager to lead a talented team and ensure exceptional dining experiences. The ideal candidate will have significant supervisory experience and a proven track record in a high-volume restaurant environment. Excellent communication skills and a passion for customer service are essential. This role offers a competitive salary and a comprehensive benefits package in a dynamic work environment.